Thursday, October 19, 2017

Enterprise Applications Bureau (EAB)

The Enterprise Applications Bureau develops, implements, and maintains information systems for enterprise county customers and provides tools that enable the public to discover, interact, and participate with their government. The Applications Bureau is comprised of the following divisions:

PeopleSoft Human Capital and Financial Management Support Division
The PeopleSoft team supports the Human Capital and Financial Management system (County ERP) that is the personnel and fiscal system of record for the County of Riverside. The PeopleSoft team is comprised of hardware, software and database professionals providing around the clock support for the county's largest and most essential business tool. This enterprise back office platform provides the means to effectively manage all 22,000 county employees, budget and account for $4.4 billion in annual spending, and provides transaction logging for auditing purposes.

Geographic Information Systems Division
The Geographic Information Systems (GIS) team provides spatial and non-spatial data platforms that allow data sharing internally for county analysis and decision making, and externally with the public, our business customers, and partners. The GIS team provides the tools that enable the discovery, analysis and communication of the county's wide ranging services and activities.

Enterprise Application and Database Support Division
The application and database support teams provide web, mobile and desktop application and database support for enterprise tools. The enterprise application teams strive to provide innovative solutions using agile methods while following best practices. The teams provide web content solutions, responsive mobile sites and applications, custom and/or off the shelf desktop applications. The Laserfiche system provides enterprise document management, business process automation, workflow, records management, document imaging and web form software in support of the county's PeopleSoft ERP, TLMA, Public Health, and HR systems.

Additional services include support for the enterprise GIS system, open data services, customer relationship management case management systems, land management system and other mission critical software solutions to the county business as needed.